Model of Recovery-Orientated Practice

Our Framework for working with each individual is built on the following key principles*:

1. Uniqueness of the individual

  • recognising that recovery is not about cure but having opportunities for choices and living a meaningful, satisfying and purposeful life, and being a valued member of the community
  • outcomes are personal and unique for each individual and go beyond an exclusive health focus to include an emphasis on social inclusion and quality of life
  • empowers individuals so they recognise that they are at the centre of the care they receive.

2. Real choices

  • supports and empowers individuals to make their own choices about how they want to lead their lives and acknowledges choices need to be meaningful and creatively explored
  • supports individuals to build on their strengths and take as much responsibility for their lives as they can
  • ensures that there is a balance between duty of care and support for individuals to take positive risks and make the most of new opportunities.

3. Attitudes and rights

  •  involves listening to, learning from and acting upon communications from the individual and their carers about what is important to the individual
  • promotes and protects an individual’s legal, citizenship and human rights
  • supports individuals to maintain and develop social, recreational, occupational and vocational activities which are meaningful to them
  • instills hope in an individual about their future and ability to live a meaningful life.

4. Dignity and respect

  •  involves being courteous, respectful and honest in all interactions
  • involves sensitivity and respect for each individual, especially for their values, beliefs and culture
  • challenges discrimination wherever it exists.

5. Partnership and communication

  • acknowledges that each individual is an expert on their own life and that we work in partnership with individuals and their carers to provide support in a way that makes sense to them
  • values the importance of sharing relevant information and the need to communicate clearly
  • involves working in positive and realistic ways with individuals and their carers to help them realise their own hopes, goals and aspirations.

6. Evaluating recovery

  • Individuals and their carers can track their own progress.
  • Demonstrate the use of the individual’s experiences of care to inform quality improvement activities.

We demonstrate these principles by ensuring:

  • We support an individual's disability, while working with them to develop their strengths, abilities, hopes and dreams
  • We acknowledge and work with people's strengths to develop motivation, hope and meaning in their life
  • We take the time to work with each individual to develop an Individual Support Plan (ISP), which is reviewed every 3 months
  • We work in collaboration with families/carers/treating teams/Guardians to ensure the best possible outcomes
  • We are respectful in all of our interactions and support the rights of the individual
  • We provide choice and control to the individual
  • We actively encourage feedback on our service to ensure we are delivering on our promise

*Key Principles as outlined by the Australian Government Department of Health website

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